Une garantie en place

A guarantee in place: STO Garant

In order to meet its statutory obligation to provide a guarantee, La Reine Cruises uses STO Garant, a guarantee scheme recognised by the Netherlands Authority for Consumers and Markets (ACM). You can check that this is the case by visiting STO Garant’s website and verifying that the organisation is listed as a participant (www.sto-garant.nl/en/members). You can find all information relating to STO Garant at www.sto-garant.nl/en.

Whether STO Garant's guarantee applies to a particular (travel) offer made by La Reine Cruises is specified for that offer. The Guarantee Scheme specifies what the guarantee covers and which conditions apply. You can find the Guarantee Scheme on STO Garant's website (www.sto- garant.nl/en/downloads).

How it works

If STO Garant's guarantee applies to your booking, you do not pay the booking amount to La Reine Cruises but instead into the escrow account belonging to Stichting Derdengelden Certo Escrow, a payment services provider registered with De Nederlandsche Bank (DNB) and the Dutch Authority for the Financial Markets (AFM). This trust account holds your payment in reserve until the trip booked has come to an end. The booking amount is then released to La Reine Cruises on the day after your trip ends. If La Reine Cruises should become financially insolvent before the end of your trip, STO Garant will implement the guarantee. The Guarantee Scheme details how you can make a claim under the guarantee in such cases.

Food Options

  • Half board food service: (7 breakfasts, daily lunch or dinner): 590 €/person/week

  • Extra meal: 50 €/person

  • Childeren discounts: under 12 years 25% discount

Drink Options

  • Drinks services: House wines red, white, rosé and local beer included: €260/person/week

  • Drinks package without wines and beer: € 125/person/week

  • Spirits and premium wines: according to the bar price list

  • Corkage fee: 135 €/person/week

La Reine has a wine list with premium wines from Greece, the owner's professional selection, available by the bottle.

Port and Tourist Taxes

  • Port fees, anchorages, and Tourist taxes will be charged from the A.P.A..

A.P.A. (Advanced Provisional Allowance)

  • 5.500 €

VAT

  • Current Greek rate

Port fees, anchorages, excursions ashore, taxi rides, etc. will be deducted from the A.P.A.

Private Marinas:

  • If a client wishes to use private marinas the costs can vary from 300 and up to 800 €/night.

Tips:

  • It is customary to tip from 5% to 10% from charter price, according to satisfaction.

Additional Motorized Water Sports:

  • Captain can arrange all sorts of watersports from professional watersport companies along the Greek islands.

Other Options on request:

  • Land transfers, fishing licenses, guided tours, excursions, restaurants, bike rentals, car rentals.

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